Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

passwords are saved but starting a few days ago they do not appear in the password box when I open a program (bank, etc)

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

1) My passwords are listed as saved but they do not come up when I open the site requiring them. I deleted 1 in hopes that firefox would ask me if I wanted to save it the next time I opened the same program but it did not work.

2) My system is set to open at the home page, but opens at the blank page. This started a few days ago also. I've tried to reset it many times but to no luck. I have to click on the home page icon to get my tabs to show at the top. Both problens started after the last update but not sure if that's the problem?

HELP

1) My passwords are listed as saved but they do not come up when I open the site requiring them. I deleted 1 in hopes that firefox would ask me if I wanted to save it the next time I opened the same program but it did not work. 2) My system is set to open at the home page, but opens at the blank page. This started a few days ago also. I've tried to reset it many times but to no luck. I have to click on the home page icon to get my tabs to show at the top. Both problens started after the last update but not sure if that's the problem? HELP

การตอบกลับทั้งหมด (2)

more options

1) Many high security sites send a "auto-fill off" to browsers. In the user field, type the first character of the name. This should bring up a choice. Note: form filling add-ons are not effected by this.

2) https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Check that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"