This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

why am I getting SO much spam lately?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Madasan

more options

Not only am I getting significantly more spam in the last couple of months, but when I mark an email as spam, I just continue to get more of the very same spam. Firefox used to "learn" when I marked things as spam, so that I did not continue to receive the same stuff over and over...but this no longer works. Getting tired of it. Can you help fix this?

Not only am I getting significantly more spam in the last couple of months, but when I mark an email as spam, I just continue to get more of the very same spam. Firefox used to "learn" when I marked things as spam, so that I did not continue to receive the same stuff over and over...but this no longer works. Getting tired of it. Can you help fix this?

วิธีแก้ปัญหาที่เลือก

Hi lindagilp,

Which email provider are you using? Normally it is not the browser (Firefox) that learns how to "catch" spam but it is your email provider (like Gmail, Yahoo etc). You might need to consult with them, they should also be able to help by showing you which filters to set up etc.

Hope that helps!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Hi lindagilp,

Which email provider are you using? Normally it is not the browser (Firefox) that learns how to "catch" spam but it is your email provider (like Gmail, Yahoo etc). You might need to consult with them, they should also be able to help by showing you which filters to set up etc.

Hope that helps!