This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Bug: Restore session doesn't work when clicking a URL first

  • 6 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

more options

If I shot down FFox, with tabs and multiple windows, then reopen it, I do get the 'session restore' button. If I click that button, my session does sucesfuly restore.

However, if I run, say an email app, click on a link in the email app, it will open up FFox with 1 tab only, and NO CHANCE to restore my sessions.

This is a catastrophic data loss - many of those tabs require a lot of navigation to return to.

This is repeatable, and heartbreaking, as if I accidentally click on a lick I yell "NOOOO...." but it's too late! It's all FUBAR.

(

John

If I shot down FFox, with tabs and multiple windows, then reopen it, I do get the 'session restore' button. If I click that button, my session does sucesfuly restore. However, if I run, say an email app, click on a link in the email app, it will open up FFox with 1 tab only, and NO CHANCE to restore my sessions. This is a catastrophic data loss - many of those tabs require a lot of navigation to return to. This is repeatable, and heartbreaking, as if I accidentally click on a lick I yell "NOOOO...." but it's too late! It's all FUBAR. :( == John ==

การตอบกลับทั้งหมด (6)

more options

After opening the browser, do what ever you are going to do. When you are done, type about:home<enter> in the address bar.

Or

Open the History Manager, press the Alt or F10 key bring up the tool bar, and select History.

Each of these has a Restore Session selection.

more options

Those options are grayed out.

I will see if I can duplicate it ...

In any event, you shouldn't be able to click one thing and BAM lose all your data. Clicking on a hyperlink SHOULD open the original link in the first tab, AND open up a 2nd tab with the 'restore session' OR better yet, actually do an automatic restore of the session - it's how Opera works!

John

more options

So, I tried to duplicate it and DO get the 'restore session' even if I click around a little bit - but when I first tried it, the session restore was grayed out.

I believe the use case was:

Open a window via a hyperlink. Open a new tab with "+" see no restore option Close window in disgust Open new window. Navigate to history No restore option. (which is odd, you'd think it would at least restore the hyperlink clicked on).

In any event, I think it needs to give you the option without having to know the navigation to the slightly obscure menu.

Make sense?

SO maybe it's a feature request, not a bug.

John

more options

You may have corrupt sessionstore file(s).

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the sessionstore file(s). Then rename or delete them. Restart Firefox.

more options

You're missing my point. A user should not have to go through these U/I shenanigans to be able to restore their session. It should be automatic, or a second tab should be opened with the default page that allows a single click restore.

It's too easy for the user to totally lose their session. If they close the window after the first click, they have data loss. This is too easy.

It should never be easy for users to lose data.

Opera does it successfully. I expect at least this level of usefulness from FFox.

This needs to be fixed.

Agree?

more options

Session restore has rudimentary functions. If you want additional features there are a number of add-ons which append the basic features.

https://addons.mozilla.org/en-US/firefox/addon/session-manager/ https://addons.mozilla.org/en-US/firefox/addon/tab-mix-plus/