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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

After uninstalling & reinstalling FF 42.0, I keep getting BSOD error 0x000000F4

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Kyle K.

Sonia60610
Sonia60610
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FF was excruciatingly slow and constantly crashed. I tried reset but that did not fix the problem, so I did an uninstall and reinstall. Now, I get the BSOD every day, stating that "a process or thread crucial to system operation has unexpectedly exited or been terminated," and noting that the problem is often caused by problem with newly installed hardware or software. FF is the only new software I have installed. I have not installed any new hardware. The stop error is always the same: 0x000000F4. Thanks for any suggestions you might have.

FF was excruciatingly slow and constantly crashed. I tried reset but that did not fix the problem, so I did an uninstall and reinstall. Now, I get the BSOD every day, stating that "a process or thread crucial to system operation has unexpectedly exited or been terminated," and noting that the problem is often caused by problem with newly installed hardware or software. FF is the only new software I have installed. I have not installed any new hardware. The stop error is always the same: 0x000000F4. Thanks for any suggestions you might have.

วิธีแก้ปัญหาที่เลือก

Thanks for the suggestion, Kyle. I uninstalled and reinstalled FireFox and have not gotten a BSOD. It's only been about 24 hours since I did this but so far, so good. Thanks again!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

Kyle K.
Kyle K.
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I would suggest trying to boot into safe mode on Windows and then un-installing FireFox via "Remove Programs"

I've provided a link to Microsofts instructions for booting into safe mode for Windows 7 and Windows 10:

Windows 7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 10 http://windows.microsoft.com/en-us/windows-10/start-your-pc-in-safe-mode

Sonia60610
Sonia60610 เจ้าของคำถาม
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วิธีแก้ปัญหาที่เลือก

Thanks for the suggestion, Kyle. I uninstalled and reinstalled FireFox and have not gotten a BSOD. It's only been about 24 hours since I did this but so far, so good. Thanks again!

Kyle K.
Kyle K.
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Not a problem,

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