Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When will you stop blocking Kaspersky? - until then, I won't use Firefox.

  • 1 การตอบกลับ
  • 12 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

more options

Why should I have to go to the trouble, and risk, of uninstalling and reinstalling Kaspersky? Why did Firefox do that, and why shouldn't they fix it?

Why should I have to go to the trouble, and risk, of uninstalling and reinstalling Kaspersky? Why did Firefox do that, and why shouldn't they fix it?

การตอบกลับทั้งหมด (1)

more options

Firefox isn't blocking any anti-virus applications or any Security Suites. It will only block add-ons for Firefox which aren't compatible with the version of Firefox which is installed. Lately there's been a bit of a problem for some Firefox users due to 3rd party add-ons not being "signed" or "verified"; with those add-ons the 'fix' is for the developer of the add-on to submit it to Mozilla Add-ons website for verification and for signing. Contact Kaspersky support for help with their add-ons for Firefox.