This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

The latest version 38.5.1 has stopped interacting properly with my Outlook365 setup. Only the Inbox and a partially functional Sent folder appears. No other foi

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

more options

After upgrading from Thunderbird 38.3.0 to 38.5.1, my Outlook365 account did not function properly (IMAP). In 38.3.0 I saw all my child folders and could send and receive no problem. When I upgraded to 38.5.1 only the Inbox was fully functional and the Sent folder displayed sent mail but I could not actually save any outgoing emails. The "could not save email" error message would pop up. I checked my Outlook365 server functionality using the Outlook client, which works fine, all folders displayed and all functions worked.. No outlook365 server updates or upgrades were made since June 2015. The only thing that changed was that I upgraded Thunderbird. I have reverted Thunderbird back to 38.3.0 and everything works fine. I took myself off automatic upgrades for Thunderbird. Mac, Yosemite. Is this an isolated problem?

After upgrading from Thunderbird 38.3.0 to 38.5.1, my Outlook365 account did not function properly (IMAP). In 38.3.0 I saw all my child folders and could send and receive no problem. When I upgraded to 38.5.1 only the Inbox was fully functional and the Sent folder displayed sent mail but I could not actually save any outgoing emails. The "could not save email" error message would pop up. I checked my Outlook365 server functionality using the Outlook client, which works fine, all folders displayed and all functions worked.. No outlook365 server updates or upgrades were made since June 2015. The only thing that changed was that I upgraded Thunderbird. I have reverted Thunderbird back to 38.3.0 and everything works fine. I took myself off automatic upgrades for Thunderbird. Mac, Yosemite. Is this an isolated problem?

การตอบกลับทั้งหมด (1)

more options