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my daughter gave me her old computer, I don't know the adminitrative password. how can I update mozilla without it?

  • 3 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

การตอบกลับทั้งหมด (3)

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Ask your daughter to make your user account an administrator.

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She doesn't know the administrative password either and has never given anyone a computer except me. i didn't realize that there were two passwords needed to update apps!

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I think this might be more of a Windows issue than a Firefox issue. You could try a forum like the following to get assistance with creating a fully privileged account on the system so you can install applications without needing to run them as the administrator.

http://windowssecrets.com/forums/