Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Thunderbird sees attached .doc files as though .pdf and cannot open them

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย eddiec

more options

I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.

I have Windows 10. All was working OK till recently. Now I cannot open attached .doc files as Thunderbird sees them as .pdf and tries to open with Adobe. 2013 Word is happy to open these files but only if I save them to disk first.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

'Tools > 'Options' > 'Attachments' > 'Incoming' tab or 'Meu icon' > 'Options' > Options' > 'Attachments' > 'Incoming' tab

On the left side: 'Microsoft Office Word 97 -2003 document (.doc) It should have an action: select 'Use Microsoft Office Word (default)' click on OK

You could post image of this window if it helps to describe your issue.

Below is image showing my settings.

เปลี่ยนแปลงโดย Toad-Hall เมื่อ

more options

This solution is what I started with but did not work. Since then, either Microsoft has fixed something (I have had an avalanche of W10 updates) or I have reset something else. Either way, Thunderbird is back to its usual self.