In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Attached is the screen shot. Thanks for your offer to help.

It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:

1. Click the menu button and choose Add-ons.
2. In the Add-ons Manager tab, select the Extensions panel.
3. Select the toolbar you wish to remove.
4. Click the Remove button.
5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This add-on will remove the rest of the traces of this program from your Firefox and then uninstalls itself.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Please let us know!

This may simply be setup as your homepage by a third party program. You can change the homepage in Firefox by following the steps in this Mozilla support article:

• How to set the home page

Thanks, I removed the only add-on listed, something from google that had already been disabled. I tried force-quitting to see if the offending page would return and it didn't, so I'm assuming the issue is solved. But will be back in touch for further advice if it appears again. Thank you.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Hello, I'm back. My computer forced-quit and shut down and now, when I opened up Firefox again, I have the same webpage: "UFNOŚĆ" (see the screen shot above).

Sorry to be back asking the same question when I thought it solved, but any other thoughts?