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Why does firefox refuse to recognize saved profile?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

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I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

วิธีแก้ปัญหาที่เลือก

Was Firefox closed when you copied those files into that "active" Profile folder?

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การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

Was Firefox closed when you copied those files into that "active" Profile folder?

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Make sure to copy the profiles.ini file as well because that is the file that sets what profile folder is used.

If you do not have a copy of profiles.ini then you need to edit the current profiles.ini file or use the "Choose Folder" button in the Profile Manager to register this profile.