This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Error for preview the saved file

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 79 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย tetramailbox

more options

Hello

At the moment I use, Firefox web-browser ver 45.0.1 on Windows 7

I usually use internet banking and save historical transaction using “Save as Page” with “Save as type: Webpage, complete (*.htm;*.html)" And usually, I can preview the saved file (when offline), normally

But since this March 2016, the saved file can not be preview and with error message:

File not found Firefox can't find the file at /D:/New folder/USB/New folder/2016/Mar16/authentication.do?value(actions)=welcome.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Please see the "Error Message.jpg" file

So I check the file in the directory of saved file And also get the list of file that it can be seen in "Ver45,jpg"

And I compare with the result with another version 16.x.x on Linux and It can be saved the webpage normally and also can be used to preview it, normally The list of file in the directory that is used by saved file can be seen in "Ver16,jpg"

I think the problem in ver 45.0.1 is because there is a missing Jscript file which I put a red marking in "Ver16,jpg", so it can not be preview it normally

Please kindly advice, why this ver 45.0.1 is not saving this jscript file and how can I fix this problem ?

Thanks in advance for your kind support & solution

Hello At the moment I use, Firefox web-browser ver 45.0.1 on Windows 7 I usually use internet banking and save historical transaction using “Save as Page” with “Save as type: Webpage, complete (*.htm;*.html)" And usually, I can preview the saved file (when offline), normally But since this March 2016, the saved file can not be preview and with error message: File not found Firefox can't find the file at /D:/New folder/USB/New folder/2016/Mar16/authentication.do?value(actions)=welcome. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted. Please see the "Error Message.jpg" file So I check the file in the directory of saved file And also get the list of file that it can be seen in "Ver45,jpg" And I compare with the result with another version 16.x.x on Linux and It can be saved the webpage normally and also can be used to preview it, normally The list of file in the directory that is used by saved file can be seen in "Ver16,jpg" I think the problem in ver 45.0.1 is because there is a missing Jscript file which I put a red marking in "Ver16,jpg", so it can not be preview it normally Please kindly advice, why this ver 45.0.1 is not saving this jscript file and how can I fix this problem ? Thanks in advance for your kind support & solution
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Hello,

I just tried to down grade the Firefox version to Version 40.0, and the result is , It works well, it can saved the file normally and can preview the saved file also normally (when offline).

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Hello,

I just tried to down grade the Firefox version to Version 40.0, and the result is , It works well, it can saved the file normally and can preview the saved file also normally (when offline).