This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

firefox crash up to 10 times a day

  • 4 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

Hello Guys, Since last week my firefox is crashing up to 10 times a day. At first I thought it was youtube or flash videos but crash occurs also with only one tab with basic HTML I have the same plugins/extensions on other computers and never had a crash.

Here's my last crash reports :

bp-7bcd103d-a369-4be2-8a06-e45b32160426 bp-f4fc1370-dc93-4308-bb93-7ad042160426 bp-bd6484f1-737b-4f89-ab04-e4a4e2160425 bp-bc9a8e4d-aa27-4daf-b7be-d95272160425 bp-8eae9312-f1d6-4086-a87c-77b232160425


thanks for your help

Hello Guys, Since last week my firefox is crashing up to 10 times a day. At first I thought it was youtube or flash videos but crash occurs also with only one tab with basic HTML I have the same plugins/extensions on other computers and never had a crash. Here's my last crash reports : bp-7bcd103d-a369-4be2-8a06-e45b32160426 bp-f4fc1370-dc93-4308-bb93-7ad042160426 bp-bd6484f1-737b-4f89-ab04-e4a4e2160425 bp-bc9a8e4d-aa27-4daf-b7be-d95272160425 bp-8eae9312-f1d6-4086-a87c-77b232160425 thanks for your help

วิธีแก้ปัญหาที่เลือก

Signature: js::detail::HashTable<T>::lookupForAdd | AddClassInfo


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 91 Release date April 19, 2016 http://java.com/en/download/manual.jsp


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

Signature: js::detail::HashTable<T>::lookupForAdd | AddClassInfo


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 91 Release date April 19, 2016 http://java.com/en/download/manual.jsp


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

Hello, Thanks for your answer, I'm in safe mode since the last crash and for now i have no problem, i'm gonna try updating java and i'll come back to you

more options

Firefox is stable and faster since the java update. Seems to be that, thank you

more options

Glad to help. Safe Surfing.