This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I cannot restore my backup bookmarks

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

I created backup bookmark files in HTML and .JSON files. None of them seem to have any information in them anymore. I checked after I created them and they were fine but once I moved them to a new computer they no longer work. How do I get my bookmarks back? What is the point of creating these files if they don't work?

I created backup bookmark files in HTML and .JSON files. None of them seem to have any information in them anymore. I checked after I created them and they were fine but once I moved them to a new computer they no longer work. How do I get my bookmarks back? What is the point of creating these files if they don't work?

การตอบกลับทั้งหมด (1)

more options

Your Bookmark Backup folder should look something like this. Example; filename = bookmarks__Date__Number of bookmarks

What is the size of the files you are working on?