We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why, since yesterday, am I receiving attachments as winmail.dat instead of Word when nothing has changed on my computer or the person's who is sending the e-mai

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย frankiekriti

more options

Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat

Thanks and best wishes,

Frankie

Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat Thanks and best wishes, Frankie

การตอบกลับทั้งหมด (3)

more options

This is a known Microsoft creating their own standards problem. Take it up with the person sending mail from Outlook.

https://support.microsoft.com/en-us/kb/278061

more options

วิธีแก้ปัญหาที่เลือก

more options

Thank you for your help - problem sorted courtesy of sfhowes.