This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Why do I keep getting this error? Sending of username did not succeed. Mail server pop.verizon.net responded: [AUTH] Authentication failed

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 16 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Toad-Hall

Moremusic
Moremusic
more options

I have 2 verizon email accounts set up in Thunderbird they were both working fine until about 2 or 3 days ago. The bring.... account does not allow me to send email. I first get the message in question box. Then asks for password. I put in my password and it does not work. I have uninstalled Thunderbird and reinstalled it. Still no good. I changed my user ID and password at verizon and updated in Thunderbird still no good. I have now spent many many hours with verizon tech support and on my own trying to fix the problem. Please help.

I have 2 verizon email accounts set up in Thunderbird they were both working fine until about 2 or 3 days ago. The bring.... account does not allow me to send email. I first get the message in question box. Then asks for password. I put in my password and it does not work. I have uninstalled Thunderbird and reinstalled it. Still no good. I changed my user ID and password at verizon and updated in Thunderbird still no good. I have now spent many many hours with verizon tech support and on my own trying to fix the problem. Please help.

การตอบกลับทั้งหมด (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :I changed my user ID and password at verizon

check User Name in settings: In Thunderbird, 'Menu icon' > 'Options' > 'Account Settings' select 'Server Settings' for the mail account 'User Name' should = full email address edit if required click on OK


Post the following info: In Thunderbird 'Help' > 'TRoubleshooting Information' Do Not select 'Include account names' Click on 'Copy text to clipboard' button.

in this forum question: Right click in a 'Post a Reply' text box and select 'Paste' EDit/ remove all info on fonts and printers, but nothing else. click on 'Post Reply'