This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I get a real looking firefox page that takes over whatever page I am on, saying You have elected for an update. The link is always some wierd combinations.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

While on another page, I get a very real looking Firefox page that says, I have chosen to take this update, which I haven't. It always has a link that every time it comes up has a different address in it. And they are always really weird addressed that look very fake. I always close it out and don't even hit the cancel in the link. This has been going on for a few weeks. I do not think this is a legitimate update link form Firefox, especially since it overcomes what ever page I am on. Are you aware of this?

While on another page, I get a very real looking Firefox page that says, I have chosen to take this update, which I haven't. It always has a link that every time it comes up has a different address in it. And they are always really weird addressed that look very fake. I always close it out and don't even hit the cancel in the link. This has been going on for a few weeks. I do not think this is a legitimate update link form Firefox, especially since it overcomes what ever page I am on. Are you aware of this?

วิธีแก้ปัญหาที่เลือก

Yes, many people have seen these malware distribution sites abusing the Firefox Logo. It seems to be triggered by advertising on certain sites.

Normally, Firefox's phishing and malware protection feature would prevent loading of such sites, but because new ones are launched daily, the block list has not been able to keep up.

Can you identify particular sites where these ads run? In your history, they might appear just before the malware site.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Yes, many people have seen these malware distribution sites abusing the Firefox Logo. It seems to be triggered by advertising on certain sites.

Normally, Firefox's phishing and malware protection feature would prevent loading of such sites, but because new ones are launched daily, the block list has not been able to keep up.

Can you identify particular sites where these ads run? In your history, they might appear just before the malware site.