Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Mozilla what gives you the right to control where I go on the web and when?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย James

more options

Why do you have the right to at any time navigate me away from a page to one of your pages that auto starts a download I have lost money now due to this before you do this you should ask if I want to leave the page stop hiajacking your own browser.

Why do you have the right to at any time navigate me away from a page to one of your pages that auto starts a download I have lost money now due to this before you do this you should ask if I want to leave the page stop hiajacking your own browser.

วิธีแก้ปัญหาที่เลือก

If you mean you are getting a random name website page claiming to have a so called urgent update for Firefox and a prompt to download a firefox-patch.js file. The random name of the website alone should raise a flag that it was not legit.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for several weeks now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

Hi, Mozilla Firefox is not doing this! We are getting a lot of reports like yours of late - it's a scam designed to infect you with malware! NEVER EVER click on anything like that. Please see the article I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

For reference only - please don't post here - this forum is for Mozilla Support Contributors only. https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

A possible workaround is to install an adblocker like - https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

วิธีแก้ปัญหาที่เลือก

If you mean you are getting a random name website page claiming to have a so called urgent update for Firefox and a prompt to download a firefox-patch.js file. The random name of the website alone should raise a flag that it was not legit.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, unwanted software or to download additional stuff onto Windows based on past reports if the user runs them.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for several weeks now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

เปลี่ยนแปลงโดย James เมื่อ