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I now use Mozilla. Just 2 of my regular contacts have btinernet.com e-mail addresses. they receive my e-mails ok, but I can't get teir replies

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

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Am only having this problem with 2 of my contacts, who have btinternet.com e-mail addresses. They receive my e-mails ok, and I know they have replied, but I don't receive anything.

Have checked all folders to ensure they are not junk etc.

is it just coincidence, or is there a problem between Mozilla and btinternet when receiving e-mails?

Am only having this problem with 2 of my contacts, who have btinternet.com e-mail addresses. They receive my e-mails ok, and I know they have replied, but I don't receive anything. Have checked all folders to ensure they are not junk etc. is it just coincidence, or is there a problem between Mozilla and btinternet when receiving e-mails?

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My guess is that your email provider is using a blacklist that has decided that bt.com is not trustworthy, and so blocks their messages to you. But you'd hope that it would appear in your spam or bulk mail folders or that you'd get a notification. There is no "mozilla server" involved here.

I have a bt address myself, so we could test my theory if you write something to me at:

xenos at btinternet dot com

I can reply (if this wretched account still works!) from two different accounts (i.e. a bt account and a non-bt account) so we can check out the full there-and-back round loop too.

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