This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Thunderbird 49 beta menus are dead

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

tom_foolerly
tom_foolerly
more options

Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0

I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc.

Cannot open troubleshooting information even. Help

Thunderbird will open. I can see my email boxes and a list of email up until the update completed and restarted at 2:11 PM today, 9/2/2016. Now I cannot open any menus. I have uninstalled the calendar and opened in Safe mode. Still cannot view email, add, delete, etc. Cannot not even tell the version the update completed because the menu is dead. Checked Windows control panel and see that Thunderbird is version 49.0 I want to roll back the update and get my functionality back without a new install, new profile, moving folders, etc. Cannot open troubleshooting information even. Help

เปลี่ยนแปลงโดย Wayne Mery เมื่อ

การตอบกลับทั้งหมด (3)

tom_foolerly
tom_foolerly เจ้าของคำถาม
more options

Forget the above. I went to the release channel and installed 45.3.0 over the top of the Beta and am now back in service. Sorry for the panic attack.

christ1
christ1
  • Top 25 Contributor
more options

Please mark your post as 'Solution' for the topic.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

We've seen reports like this before. Typically caused by an addon. And I think one example required calendar addon to be deleted, not just disabled, then reinstalled