This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I get emails containing characters with diacritic signs such a é, è, ö, they are transformed into other symbols such as @

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย amanchesterman

more options

In the Help I see instructions for writing emails containing characters with diacritic signs, but no instructions for seeing them correctly in the emails I receive

In the Help I see instructions for writing emails containing characters with diacritic signs, but no instructions for seeing them correctly in the emails I receive

วิธีแก้ปัญหาที่เลือก

I'm not an expert on this, I hope that someone else who knows more can help you. But I suspect that the solution lies with the encoding scheme used for your incoming mail. If you go to Thunderbird Preferences > Display > Formatting > Advanced you'll see the scheme your system uses: in mine it's Unicode (UTF-8). However there are many alternatives, as you'll see if you click on the drop-down arrow. Maybe one of the others will give you better results?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

I'm not an expert on this, I hope that someone else who knows more can help you. But I suspect that the solution lies with the encoding scheme used for your incoming mail. If you go to Thunderbird Preferences > Display > Formatting > Advanced you'll see the scheme your system uses: in mine it's Unicode (UTF-8). However there are many alternatives, as you'll see if you click on the drop-down arrow. Maybe one of the others will give you better results?