This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

How do I disable STARTLLS?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 104 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

more options

When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

When I try to send e-mails, I get the following error message:- "Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.ntlworld.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider." Any thoughts how I 'switch off STARTTLS'?

วิธีแก้ปัญหาที่เลือก

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

It's in the SMTP settings. Open Account Settings, go down to the last account, named "Outgoing Server (SMTP)". There you can select the offending SMTP set-up and edit it.

Look for "Connection Security" which is a drop-down. You probably need "None".

เปลี่ยนแปลงโดย Zenos เมื่อ