This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

My Adobe Flash Plugin keeps crashing I tried updating it, and it says it is up to date, but keeps crashing. 15+ crash reports semt in yesterday.n about

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

Lindall
Lindall
more options

I was playing a game, and every time I went to collect anything in the game, or build anything, the screen in that area would get fuzzy, and a second later I got the :( face, and I did send in the crash report. It happened at least 15 times in about 1/2 hour. I finally had to quit the game, but liked the game, and would like to play it!

Forge of Empires is the game I was trying to play (Facebook)

Thanks

I was playing a game, and every time I went to collect anything in the game, or build anything, the screen in that area would get fuzzy, and a second later I got the :( face, and I did send in the crash report. It happened at least 15 times in about 1/2 hour. I finally had to quit the game, but liked the game, and would like to play it! Forge of Empires is the game I was trying to play (Facebook) Thanks

การตอบกลับทั้งหมด (1)

FredMcD
FredMcD
more options

Please provide a public link to the game.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29