Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

How to Remove [SPAM] Tags

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

more options

Hi, I've read through the various documents on related posts and I realize that Thunderbird doesn't use [SPAM] tags, but I'm flumoxed -- why do they keep appearing in my mail? I use AVG as my anti-virus software but I don't think I've set anything like this up there. The weird thing is that the one e-mail that gets tagged like this happens to be mu husband! Anyone have any ideas why this e-mail always comes in with a [SPAM] prefix?

Windows 10, Thunderbird Version 45.3.0

Thanks for suggestions, Nancy

Hi, I've read through the various documents on related posts and I realize that Thunderbird doesn't use [SPAM] tags, but I'm flumoxed -- why do they keep appearing in my mail? I use AVG as my anti-virus software but I don't think I've set anything like this up there. The weird thing is that the one e-mail that gets tagged like this happens to be mu husband! Anyone have any ideas why this e-mail always comes in with a [SPAM] prefix? Windows 10, Thunderbird Version 45.3.0 Thanks for suggestions, Nancy

การตอบกลับทั้งหมด (1)

more options

Given that it's not Thunderbird and you seem to be confident that it's not AVG doing it, then you should look to your email provider and see if they are running a spam filter.