This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Video does not load on ABC television website.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 15 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Happy112

more options

Issue: Video does not load on ABC television website. (This issue does not occur in any other video watching website I use.)

Based on reading this forum and the page information for the ABC television website ("Connection is not secure" and "You have not granted this site any special permissions."), it appears that certain permissions need to be granted for video to load on this website. There are multiple tabs and a list of permissions under each tab, all of them are set to "Use default", but there is no indication as to which one(s) would need to be set to "Allow" to enable video to load. Where could I find this information?

Firefox 47.0.1 for Windows

Issue: Video does not load on ABC television website. (This issue does not occur in any other video watching website I use.) Based on reading this forum and the page information for the ABC television website ("Connection is not secure" and "You have not granted this site any special permissions."), it appears that certain permissions need to be granted for video to load on this website. There are multiple tabs and a list of permissions under each tab, all of them are set to "Use default", but there is no indication as to which one(s) would need to be set to "Allow" to enable video to load. Where could I find this information? Firefox 47.0.1 for Windows

การตอบกลับทั้งหมด (1)

more options

Hi   !

First:   would you see if maybe there are updates for your graphics drivers:
        http://mzl.la/1xKsEca

Also see:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

I could suggest   Firefox in Safe Mode,   but let's try this first.
By the way:   is there a special reason why you have an older version of   Firefox   ?