This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I have downloaded the browser but there is NO install box to install it???

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

Redneckgirlnw
Redneckgirlnw
more options

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

การตอบกลับทั้งหมด (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

For Windows, usually you would download an integrated installer that extracts its own files and then installs them. Could you try the installer on this page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

The standard "Windows" version is 32-bit and works on all systems. The "Windows 64-bit" version runs only on 64-bit Windows and can't run most plugin, just Flash and Silverlight.

Does that full installer work any better?