This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Last version of Firefox (50.0.1) not supported by Kaspersky Internet Security 2017

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Paul

Peterzilla
Peterzilla
more options

Hello,

I am using the last version (50.0.1) of Firefox and Kaspersky Internet Security 2017 (KIS 2017) on my computer.

Kaspersky site shows KIS 2017 does not support this last version of Firefox but older versions (43.x - 47.x) ( https://support.kaspersky.com/12743 ).

I do not understand why Kaspersky released a KIS 2017 that is not working with the last version of Firefox.

Please, does it mean my computer is vulnerable to viruses, malwares, etc. when I am using the last version of Firefox, even with KIS 2017 installed on it ?

If yes, does it exist a way to fix this problem (Firefox add on, KIS 2017 settings, etc.)?

Regards,

Peter

Hello, I am using the last version (50.0.1) of Firefox and Kaspersky Internet Security 2017 (KIS 2017) on my computer. Kaspersky site shows KIS 2017 does not support this last version of Firefox but older versions (43.x - 47.x) ( https://support.kaspersky.com/12743 ). I do not understand why Kaspersky released a KIS 2017 that is not working with the last version of Firefox. Please, does it mean my computer is vulnerable to viruses, malwares, etc. when I am using the last version of Firefox, even with KIS 2017 installed on it ? If yes, does it exist a way to fix this problem (Firefox add on, KIS 2017 settings, etc.)? Regards, Peter

การตอบกลับทั้งหมด (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question.

I thick that your questions would be better answered by Kaspersky, however it may be the case that Kaspersky does support later versions of Firefox once the original package has been updated.

It may also be the case that the functionality that is Firefox version dependant is not the core anti-malware that takes care of your PC, but is some additional software that you may not actually need that adds (for example) a toolbar into Firefox.

I recommend that you contact Kaspersky to get more detailed information on this issue.