Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Widevine Video Optimizer can not intall to Firefox ESR 52.2.1

  • 4 การตอบกลับ
  • 14 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย iamsimakov

more options

Hello! I try to look video with Widevine Classic Encryption. It's corporate link and I can not give it. I try open page with Widevine Video Optimizer plugin and it suggest me install plugin by link https://tools.google.com/dlpage/widevine/thankyou.html Plugin can not install by this link with text: Pluggin can not be installed because extension is damaged on this site.(rough description error)

OS Windows 7 Firefox version ESR 52.2.1 (64-bit)

What do you think about it? And would like to anybody can repeat this actions and install Widevine Video Optimizer.

Hello! I try to look video with Widevine Classic Encryption. It's corporate link and I can not give it. I try open page with Widevine Video Optimizer plugin and it suggest me install plugin by link https://tools.google.com/dlpage/widevine/thankyou.html Plugin can not install by this link with text: Pluggin can not be installed because extension is damaged on this site.(rough description error) OS Windows 7 Firefox version ESR 52.2.1 (64-bit) What do you think about it? And would like to anybody can repeat this actions and install Widevine Video Optimizer.

วิธีแก้ปัญหาที่เลือก

Thank you guys for your time. I just make downgrade to 50.1 version of Firefox. I tried before it downloading libs and put it to system32 folder and I tried to download folder with plugin's files and restart Firefox after each action but nothing. Now I solve my problem while Firefox is 50.1 version. When it will be updated I do not know what I will do. But now thanks to all.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (4)

more options

That extension was not submitting for verification so it cannot be installed. It appears to contain a three-year-old plugin which may be obsolete now... I don't know.

Is this different from the DRM-related Widevine plugin that Firefox normally is able to install automatically? On my 32-bit Firefox, I have a gmp-widevinecdm folder in my Firefox profile with these contents:

gmp-widevinecdm\1.4.8.903

07/15/2016  06:03 PM         5,790,712 widevinecdm.dll
07/15/2016  06:03 PM             2,472 widevinecdm.dll.lib

If that will solve the problem, hopefully a volunteer can help you find a better download source (or figure out why Firefox isn't getting it automatically). See also: Watch DRM content on Firefox.

However, if you want to try the old one, perhaps -- I HAVE NOT TRIED THIS MYSELF -- you could:

  • If your system does not recognize the .xpi file as a ZIP archive, you may need to rename it with a .zip extension
  • In the xpi/zip file, click into the plugins folder and extract the npwidevinemediaoptimizer.dll file to a convenient location
  • Move the dll to the folder that opens when you use this shortcut:
    %APPDATA%\Mozilla\plugins
  • Exit Firefox and start it up again, which should trigger Firefox to discover that plugin there

Any luck?

more options

The extension is signed (I see a META-INF folder), so I don't think that there is a problem in that area, but I think that it would only have worked in a 32 bit Firefox version as it seems to be rather old (only mentions Windows 7 and 8) and the install.rdf file shows maxVersion 19*.

Firefox should be able to play DRM protected content with the built-in Widevine plugin.

เปลี่ยนแปลงโดย cor-el เมื่อ

more options

This document contains working download DLLs for ZIP files whose contents appear to match what I have in my profile folder (at least as far as 32-bit Firefox for Windows is concerned):

https://bug1287925.bmoattachments.org/attachment.cgi?id=8779046

32-bit Firefox for Windows: WINNT_x86-msvc > fileUrl 64-bit Firefox for Windows: WINNT_x86_64-msvc > fileUrl

The links redirect, so if your Firefox or external software blocks redirects, that could be a problem.

more options

วิธีแก้ปัญหาที่เลือก

Thank you guys for your time. I just make downgrade to 50.1 version of Firefox. I tried before it downloading libs and put it to system32 folder and I tried to download folder with plugin's files and restart Firefox after each action but nothing. Now I solve my problem while Firefox is 50.1 version. When it will be updated I do not know what I will do. But now thanks to all.