This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Is the pop-up I keep getting box from http://mohngtipped.com genuine??

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

pax101
pax101
more options

I keep getting a situation where any random site I'm on changes to a fullpage firefox image and stating that I need to do an urgent update, and a pop-up box appears telling me that I need to open the contained file and run it. The file address is https://mohngtipped.com. I've run a full antivirus and nothing is getting picked up, but the fact that the site just randomly pops up when Firefox can update on loading makes me think it's a fake. The only way I can get past the pop-up is to use Task Manager to close windows entirely.

Is it the fake that it seems like?

Many thanks

I keep getting a situation where any random site I'm on changes to a fullpage firefox image and stating that I need to do an urgent update, and a pop-up box appears telling me that I need to open the contained file and run it. The file address is https://mohngtipped.com. I've run a full antivirus and nothing is getting picked up, but the fact that the site just randomly pops up when Firefox can update on loading makes me think it's a fake. The only way I can get past the pop-up is to use Task Manager to close windows entirely. Is it the fake that it seems like? Many thanks

วิธีแก้ปัญหาที่เลือก

Thanks for reporting a fake update. Please see the article I found a fake Firefox update.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

วิธีแก้ปัญหาที่เลือก

Thanks for reporting a fake update. Please see the article I found a fake Firefox update.

FredMcD
FredMcD
more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update