This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

After installing FF v57.0 and re-starting FF, browser stays to v56.0.2

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Thunderbird2015

more options

After having installed v57.0 the browser is re-started and the new v57.0 lay-out should appear. Since this was not the cause I checked the installed version and it turned out it was still v56.0.2. Why is the installation of v57.0 failing?

After having installed v57.0 the browser is re-started and the new v57.0 lay-out should appear. Since this was not the cause I checked the installed version and it turned out it was still v56.0.2. Why is the installation of v57.0 failing?

วิธีแก้ปัญหาที่เลือก

Hello, try running the standalone installer from here: https://www.mozilla.org/en-US/firefox/new/?scene=2

This should be able to upgrade your copy of Firefox manually, if this solved your problem, please mark as solution so others can solve it too!

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Hello, try running the standalone installer from here: https://www.mozilla.org/en-US/firefox/new/?scene=2

This should be able to upgrade your copy of Firefox manually, if this solved your problem, please mark as solution so others can solve it too!

more options

Running the standalone installer as recommended by Mkll does work without problems, v57 is installed correctly, thanks.

When looking to 'Help' -> 'About Firefox' however, a button 'Restart to update Firefox' is shown. Pushing this button restarts FF, but nothing seems to happen. Is this a bug?