This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Clearing browsing history does not work

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย David

more options

I am trying to clear my browsing history from the beginning of time, but the option doesn't seem to work. I was guided by this article (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox) to clear my browsing history in Firefox 57, but still, after selecting "Browsing and Download History" and "Everything" as my time range, I go to my Library -- History and still see everything I recently viewed.

I am trying to clear my browsing history from the beginning of time, but the option doesn't seem to work. I was guided by this article (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox) to clear my browsing history in Firefox 57, but still, after selecting "Browsing and Download History" and "Everything" as my time range, I go to my Library -- History and still see everything I recently viewed.

วิธีแก้ปัญหาที่เลือก

I created a new profile and clearing History works fine with it. So I guess upgrading my previous firefox profile seemed to have caused some problem with that feature.

I have my profile info stored in my firefox sync profile so I just synced my account with the new profile and I am good to go again.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

I created a new profile and clearing History works fine with it. So I guess upgrading my previous firefox profile seemed to have caused some problem with that feature.

I have my profile info stored in my firefox sync profile so I just synced my account with the new profile and I am good to go again.