This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox 57.0 Quantum on Mac OS Sierra: Pdf Printing error if more than one page.

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ttbutler

giocalfi
giocalfi
more options

I have verified this problem both on an iMac running Mac OS Sierra 10.12.6 and on a MacBook Pro running Mac OS High Sierra 10.13.1.

Very often I print pdf files when navigating internet. After having installed Firefox 57.0 Quantum, if the pdf is more than one page long, the pdf created cannot be opened (damaged or with an unrecognizable format). Not always, there is also an error message when printing.

No printing problems with Safari and Chrome.

I have verified this problem both on an iMac running Mac OS Sierra 10.12.6 and on a MacBook Pro running Mac OS High Sierra 10.13.1. Very often I print pdf files when navigating internet. After having installed Firefox 57.0 Quantum, if the pdf is more than one page long, the pdf created cannot be opened (damaged or with an unrecognizable format). Not always, there is also an error message when printing. No printing problems with Safari and Chrome.

การตอบกลับทั้งหมด (1)

ttbutler
ttbutler
more options

I also have a similar problem on some pages. Specifically pages with embedded pages / content (e.g. paypal activity reports, etc.). I am able to print, save to a PDF, and show in Mac Preview, however it will only show the first page and the second page is only the header and footer. No additional details / pages are shown.

When I try this on the support.mozilla.org page, it shows just fine, but there aren't embedded windows.

I'm running Firefox Quantum 58.0.2 64bit running on Mac High Serria 10.13.3. This is not a problem when I use Safari or Chrome on the same computer.

I have tried all of the fix firefox printing options by resetting the config, etc. but this is still an issue.