This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Bookmark no longer opens to same page of site. Other browser does. Even import will not.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย felix5507

more options

Bookmark to a particular institution has worked up until this week. No longer opens to login page as is needed. Even just typing in the address still does not open to login page. Another browser works fine to access usual login page. Did an import of bookmark from the other browser and in Firefox it still does not access login page. What might solve this?

Bookmark to a particular institution has worked up until this week. No longer opens to login page as is needed. Even just typing in the address still does not open to login page. Another browser works fine to access usual login page. Did an import of bookmark from the other browser and in Firefox it still does not access login page. What might solve this?

วิธีแก้ปัญหาที่เลือก

Try : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode if operates fine then it is Extensions or your Profile that is mucked up.

Would suspect it is the Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles So make a new one and run it and test it if is fine delete the old one.

If still issues drastic : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Try : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode if operates fine then it is Extensions or your Profile that is mucked up.

Would suspect it is the Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles So make a new one and run it and test it if is fine delete the old one.

If still issues drastic : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

more options

By doing a refresh on Firefox was able to estab. bookmark that gets to the login page wanted for the financial institution. Thanks.