We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Clicking on some links won't connect. Have to copy location & Open Tab & Paste

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

FireFox Sync
FireFox Sync
more options

This was true both now and in pre-quantum versions. It happened I believe starting with the last update before Quantum. When I click on some links (not from the search baror the location bar), I get a quick flash of a new tab but nothing happens. No linked page appears. The only solution is to copy the link location and then paste it in the location bar and click "paste and go".

And of course for some buttons, this will not work at all, so I can't connect with those features that ordinarily will open a new, small window.

It was suggested a while ago that it could be incompatible add-ons, and I should open in safe mode and disable all add-ons. But opening in safe mode seemed to cure the problem, so troubleshooting in that way wasn't going to tell me anything.

How do I restore the ability to link to new pages from an open page, using the links on that page?

Thanks.

This was true both now and in pre-quantum versions. It happened I believe starting with the last update before Quantum. When I click on some links (not from the search baror the location bar), I get a quick flash of a new tab but nothing happens. No linked page appears. The only solution is to copy the link location and then paste it in the location bar and click "paste and go". And of course for some buttons, this will not work at all, so I can't connect with those features that ordinarily will open a new, small window. It was suggested a while ago that it could be incompatible add-ons, and I should open in safe mode and disable all add-ons. But opening in safe mode seemed to cure the problem, so troubleshooting in that way wasn't going to tell me anything. How do I restore the ability to link to new pages from an open page, using the links on that page? Thanks.

การตอบกลับทั้งหมด (3)

FredMcD
FredMcD
more options

Sometimes this can be caused by your protection programs or add-ons.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

FireFox Sync
FireFox Sync เจ้าของคำถาม
more options

Thanks for the suggestion.

I tried your suggestion to start in safe mode. When I did, the links operated properly as far as I could tell. So turning off add-ons one by one wouldn't have established anything.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If it works in Safe Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via one of these:

  • "3-bar" menu button -> Exit
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit