This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why can't I add Google sites as a Security Exception? They work fine in every other browser.

  • 5 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

hangouts.google.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: SEC_ERROR_UNKNOWN_ISSUER

=====================================

The address I use to get there is: https://hangouts.google.com/

hangouts.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER ================================================= The address I use to get there is: https://hangouts.google.com/

การตอบกลับทั้งหมด (5)

more options

Usually when it sends a invalid security certificate that is coming from the site hasn't updated their certificate. That is the case most of the time and sometimes the A/V or Firewall is too aggressive and they do cause some of it as well. So does it work in other Browsers?

more options

Yes, as stated in the title, it works in all other browsers(Chrome, IE, Edge). However, I did notice, if I refresh it enough in FF, it will actually come up eventually. Not sure what that's about.

more options

Sounds like something you want to report to Mozilla bug team to look into.

more options

For me that address redirects to

https://hangouts.google.com/webchat/start

but I'm not logged into my Google account, so yours might redirect somewhere else.

If you have similar UNKNOWN_ISSUER errors on other sites, we can help you investigate. Intermittent errors can be hard to track down...

more options

Is your security software covered in this article?