This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can't send gmail when using mailto:

  • 6 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Sum Gye

more options

Gmail works okay when using the "Compose" button from the main site, but when I click a mailto: link and FF opens a new gmail tab, after I compose the message and hit "Send", nothing happens. I have to reconstruct the message at the main gmail tab, and then delete the original one, which shows up as a saved, unsent draft.

Gmail works okay when using the "Compose" button from the main site, but when I click a mailto: link and FF opens a new gmail tab, after I compose the message and hit "Send", nothing happens. I have to reconstruct the message at the main gmail tab, and then delete the original one, which shows up as a saved, unsent draft.

การตอบกลับทั้งหมด (6)

more options

Hi, could you please expand on where the mailto : is, as a little confused on the compose which is on gmail site but no idea where you are getting the mailto: from and how it gets to your draft folder.

As mailto: links are on websites and not with in gmail itself.

If this is on a web site please supply the url as it maybe malformed code. Thanks.

more options

The latest example came from craigslist ... one of the reply links they use for anonymous contacts. Have had it other places too, but can't remember them. Nothing wrong with the email address ... worked fine, as I said, when I ported everything over to a Compose screen off the regular gmail tab. The only problem was with the second gmail screen that the mailto: triggered. Everything worked fine with Chrome too, btw.

No mystery on the draft folder. When I bailed out of the second screen, it became an unsent message, and the draft folder is where unsent messages live.

more options

Does it work if there aren't any other tabs open with Gmail in that makes a difference?

Does Firefox populate the inputs fields correctly when you click the mailto: link?

เปลี่ยนแปลงโดย cor-el เมื่อ

more options

If I had to close all open tabs before I clicked a mailto: link, I think I would consider the cure worse that the disease and just keep doing what I'm doing. Fields all populated properly. I literally copied and pasted everything: the to address, subject line, text, over to the main tab, and from there it worked.

more options

I'm not talking about all open tabs, but tabs that have a Gmail composer window open. Sometimes windows/tabs have a window name and Gmail might get confused if there are two windows open that have the same name.

more options

Gmail doesn't get confused with Chrome. Just with Firefox.