This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I want to change my Firefox' account password, but I get "wrong password" on the current one!

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย MSpina

MSpina
MSpina
more options

Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far.

Thanks.

Marco

Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far. Thanks. Marco

การตอบกลับทั้งหมด (2)

Shadow110
Shadow110
more options

HI, please ignore everything in this Support article except for the very bottom : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Please make a account at Bugzilla as it says, please explain in detail your issue then complete the last part so that a Supervisor will contact you.

Firefox Support does not have access or info about your Sync Account so please follow the above instructions.

Please let us know if this solved your issue or if need further assistance.

MSpina
MSpina เจ้าของคำถาม
more options

Thanks. Did what you suggested, bug opened, waiting for it to be solved.