This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can't receive emails from one person

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 15 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย user01229325

more options

I send emails to my son's email and he receives them. But, when he replys back, i don't get his emails.

I send emails to my son's email and he receives them. But, when he replys back, i don't get his emails.

การตอบกลับทั้งหมด (3)

more options

If you log into your providers webmail site are the message there?

more options

Then I am not sure what you want Thunderbird to do about it. Thunderbird is email client software running on your computer. It downloads or displays messages that are on your providers server. They have to get there first. Have you checked the Spam folder on the providers server?