This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Inbox messages disappeared

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 10 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

more options

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages.

On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly.

How can I ensure that these Inbox message appear in my Inbox?

Thanks

I recently acquired a new laptop and did a new install of Thunderbird. I transferred all my message files from my old laptop (Inbox and a lot of Local folders). In the new installation all my Local folder messages appeared but none of my Inbox messages. On startup the Inbox message appear momentarily but then 'disappear' - so TB is recognizing them if only fleetingly. How can I ensure that these Inbox message appear in my Inbox? Thanks

วิธีแก้ปัญหาที่เลือก

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

How and what did you transfer from the old laptop to the new one? The easiest and most effective way to transfer from one installation to another is to copy the Thunderbird folder:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer