This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

how do I disable encryption and encoding on Mozilla?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

การตอบกลับทั้งหมด (1)

more options

amanda.maes said

I cannot send and receive any of my texts or emails for backup without them being coded. There's no key listed and I can't read them. It seems my phone is not encrypted so it is being done when they are transferred.

Is this through a web page in Firefox, or through a different app??