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หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

cannot save pages, attach files to emails or print from sites only download works.

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย mazaenrique

mazaenrique
mazaenrique
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Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

Hi, have used Firefox for years, but on windows 10 now: Cannot attach files from my PC to Hotmail enails because the explore file windows does not open when clicking attach clip. Cannot save an internet page because after clicking save page from Fierrefox menu dropdown selection, nothing happens. Cannot print to pdf information from pages (as bank statements with print buttons) because of "cannot open file. Access denied" error. Same problem if what to print is just any internet page. NO problem downloading files of any type. NO problem doing any of this with Google Chrome. Have tried many solutions including refreshing Firefox. Antivirus and Firewall is standard Microsoft Windows 10 Defender

การตอบกลับทั้งหมด (3)

hellosct1
hellosct1
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Hi,

I think the correction must be done by repairing in safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

mazaenrique
mazaenrique เจ้าของคำถาม
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Thanks for suggestion. Restarted in safe mode and went through first steps in trouble shooting. Problems remain. Seems I will have to reinstall Firefox (step 4). A bit complicated for me, but will work on it and reply eventually. Many thanks.

mazaenrique
mazaenrique เจ้าของคำถาม
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Uninstalled Firefox, deleted leftover files an reinstalled. Problems remain. I am sure it is some Windows 10 thing... Hard to believe no other person has same problem.