This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

video pugins

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wesley Branton

more options

new Mac OS Catalina 10.15 Beta is blocking flashplayer and the pluin for amazon prime's videos. I'm sure I will run into more problems, I just want to be able to communicate with Mozilla to find solutions faster.

new Mac OS Catalina 10.15 Beta is blocking flashplayer and the pluin for amazon prime's videos. I'm sure I will run into more problems, I just want to be able to communicate with Mozilla to find solutions faster.

การตอบกลับทั้งหมด (1)

more options

Most video websites don't use Adobe Flash Player anymore, instead opting to use the built-in HTML5 video features on modern browsers. I would assume that Amazon has done the same, but I don't have access to Prime so I can't test.

Assuming this is actually an issue with the Adobe Flash Player, you should check out the following pages to see if something from there helps you:

However, it sounds more likely to me that you are having an issue with the DRM feature in Firefox. The Watch DRM content on Firefox talks all about the feature, what it does and how to block it (to enable it, which you will want to do, just do the opposite).

Although, I think your specific issue could be that you are running Mac OSX 10.5, which is more than a decade old and doesn't appear to fully support DRM playback.

Hope this helps.