This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Mails in local folders are not displayed after search

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Kay

more options

I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account.

Thanks for all hints! Best regards Kay

I have archived a lot of mails in local folders (see screenshot). When I search for a messages and click on a message in the search results I get an empty new tab. So, Thunderbird finds a message but can not display it. No problems when the message is in a normal account. Thanks for all hints! Best regards Kay
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Are you using global search (Ctrl+Shift+K) or account search (Ctrl+Shift+F)? If it's the former, the database might be corrupted and indicating the presence of messages that have been deleted. Rebuild the database and see if the outcome changes:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

more options

Thank you. Now it works.