This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can't save options in 60.9.0

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 18 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ppmyers

more options

I recently upgraded to TB 60.9.0 and it has the double spacing problem when writing emails. This can be cured by unchecking the box that says "Use Paragraph format instead of Body Text by default" in Options>Composition. Unfortunately it doesn't remember the setting, so I have to go into the options dialogue and untick the box every time I start Thunderbird. Is this a bug?

I recently upgraded to TB 60.9.0 and it has the double spacing problem when writing emails. This can be cured by unchecking the box that says "Use Paragraph format instead of Body Text by default" in Options>Composition. Unfortunately it doesn't remember the setting, so I have to go into the options dialogue and untick the box every time I start Thunderbird. Is this a bug?

วิธีแก้ปัญหาที่เลือก

Possibilities: If you have CCleaner on computer it might be cleaning up a file before the settings have been saved to the 'prefs.js' file. Stop CCLeaner from scanning Thunderbird folders.

Try: Locate profile folder: In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Open folder' button.
  • Exit Thunderbird - this is important.
  • delete 'permissions.sqlite' - read comment 10 in bug report.
  • Open 'prefs.js' file using eg: Notepad or similar text editor program. Note: you could create a copy of 'prefs.js' on desktop as a temp backup in case you make a mistake.
  • look for preference: mail.ui-rdf.version
  • Set the value to 14, so it looks like the line below - Note in Bug report they set Value to 14 and it successfully then upgraded to 17 .
  • user_pref("mail.ui-rdf.version", 14);
  • Save the 'prefs.js' file.
  • Start Thunderbird.


Reset preference: Windows OS:

  • Menu icon > Options > Composition > 'General' tab

MAC OS:

  • Thunderbird > Preferences > Composition > 'General' tab

Linux OS :

  • Edit > Preferences > Composition > 'General' tab

Then...

  • uncheck "Use Paragraph format instead of Body Text by default".
  • click on OK


Bug report:

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

Possibilities: If you have CCleaner on computer it might be cleaning up a file before the settings have been saved to the 'prefs.js' file. Stop CCLeaner from scanning Thunderbird folders.

Try: Locate profile folder: In Thunderbird

  • Help > Troubleshooting Information
  • click on 'Open folder' button.
  • Exit Thunderbird - this is important.
  • delete 'permissions.sqlite' - read comment 10 in bug report.
  • Open 'prefs.js' file using eg: Notepad or similar text editor program. Note: you could create a copy of 'prefs.js' on desktop as a temp backup in case you make a mistake.
  • look for preference: mail.ui-rdf.version
  • Set the value to 14, so it looks like the line below - Note in Bug report they set Value to 14 and it successfully then upgraded to 17 .
  • user_pref("mail.ui-rdf.version", 14);
  • Save the 'prefs.js' file.
  • Start Thunderbird.


Reset preference: Windows OS:

  • Menu icon > Options > Composition > 'General' tab

MAC OS:

  • Thunderbird > Preferences > Composition > 'General' tab

Linux OS :

  • Edit > Preferences > Composition > 'General' tab

Then...

  • uncheck "Use Paragraph format instead of Body Text by default".
  • click on OK


Bug report:

more options

Yes! That did it. Thank you!

BTW I didn't have the setting user_pref("mail.ui-rdf.version", 14); in the prefs.js file so I added it. Thanks again.

เปลี่ยนแปลงโดย jakeuk เมื่อ

more options

Good to hear it worked for you. Thanks for feedback.

more options

Thank you, thank you, thank you!!!

This Paragraph/body text thing has literally been annoying me for years.

I went in and changed the option to 14, and when T-bird started it was switched to 17 and both replies and compose defaulted to body text.

I have cycled T-bird up and down several times and the unchecked status of the "Use paragraph format..." is finally being preserved across start/stop cycles.