This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Junk mail not being marked as read.

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

madams9
madams9
more options

Thunderbird Version 68.2.2/64 bit Linux 5.3.13-desktop-2.mga7 #1 SMP Mon Nov 25 20:30:40 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Upgraded to Mageia 7 and Thunderbird is no longer marking junk mail as read. Junk mail is being moved to the proper Junk folder, but I have to manually mark those messages as read. The box for "Mark messages to be determined junk as read" in global account preferences is checked. This function worked just fine prior to the upgrade.

Is there a bug here that I am unaware of or am I missing something?

Thanks.

Thunderbird Version 68.2.2/64 bit Linux 5.3.13-desktop-2.mga7 #1 SMP Mon Nov 25 20:30:40 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Upgraded to Mageia 7 and Thunderbird is no longer marking junk mail as read. Junk mail is being moved to the proper Junk folder, but I have to manually mark those messages as read. The box for "Mark messages to be determined junk as read" in global account preferences is checked. This function worked just fine prior to the upgrade. Is there a bug here that I am unaware of or am I missing something? Thanks.
ภาพหน้าจอที่แนบมา

การตอบกลับทั้งหมด (3)

madams9
madams9 เจ้าของคำถาม
more options

My apologies. Wrong graphic attached to original message. See below for current and correct image.

madams9
madams9 เจ้าของคำถาม
more options

Nobody? Not even a suspicion or suggestion?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is this an IMAP account? It might be the server is marking the mail as junk, not Thunderbird. Therefore Thunderbird has no involvement in the messages getting to the junk folder, so Thunderbird settings are irrelevant.