This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Videoes from Facebook no longer download when I click download

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย crankygoat

more options

I used to be able to download videoes from my facebook but after I installed windows media player I can't. The video goes full screen instead with no way to download (from what I can tell). I uninstalled windows media player but am still having the same issue. I tried refreshing firefox but it didn't help. I can't find what's causing this issue. I've attached an image of the video playing after I picked download.

I used to be able to download videoes from my facebook but after I installed windows media player I can't. The video goes full screen instead with no way to download (from what I can tell). I uninstalled windows media player but am still having the same issue. I tried refreshing firefox but it didn't help. I can't find what's causing this issue. I've attached an image of the video playing after I picked download.
ภาพหน้าจอที่แนบมา

การตอบกลับทั้งหมด (2)

more options

Is it opening and playing the video file?

I know that, on certain websites, pressing a download button on a video will cause Firefox to open the video file and start playing it instead of downloading. I suspect maybe this is what's happening.

If that's the case, you should be able to right-click on the video after you have already pressed download and then select Save video as.

Hope this helps.

more options