This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

E-mail has disappeared in migration from Windows 7 to Windows 10

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย joshua6

more options

I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help.

I've looked at the files in a text editor. All messages are there.

Any tips would be fantastic!

Thanks!

I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help. I've looked at the files in a text editor. All messages are there. Any tips would be fantastic! Thanks!

การตอบกลับทั้งหมด (1)

more options

Turns out the user (this was not by box) had somehow deleted all the messages in their inbox. Doing some file editing to remove the delete bit brought them back.