This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

Eli02116
Eli02116
more options

This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID:


Any suggestion?

This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID: Any suggestion?

การตอบกลับทั้งหมด (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support