This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox Updater invalid security certificate

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

Ken's Firefox
Ken's Firefox
more options

I rebooted my Windows computer and the automatic updater for Firefox started up, but my firewall blocked it because it said it had an invalid security certificate. I tried to allow it, but it again said I had an invalid certificate. I then blocked it, and it gave the same message. So I rebooted my computer again, and Firefox came up working properly, saying I had the newest Firefox version.

The firewall (via Norton Security) said there were less than 5 persons using this installer. That alone is weird.

What should I do the next time this happens? Thanks!

I rebooted my Windows computer and the automatic updater for Firefox started up, but my firewall blocked it because it said it had an invalid security certificate. I tried to allow it, but it again said I had an invalid certificate. I then blocked it, and it gave the same message. So I rebooted my computer again, and Firefox came up working properly, saying I had the newest Firefox version. The firewall (via Norton Security) said there were less than 5 persons using this installer. That alone is weird. What should I do the next time this happens? Thanks!

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Firefox retrieved files via an open http connection that got upgraded to https causing this issue because the server doesn't have a proper certificate. Firefox will use a hash that is part of the update.xml files (retrieved via https) to verify that the file is correct, so it doesn't matter the http is used and not https.