This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get errror "Incoming server already exists"

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 19 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

more options

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get an error "Incoming server already exists". I have tried uninstalling and reinstalling Thunderbird. I can than set up the Office 365 account again (after adding OWL), but as soon as I exit Thunderbird and restart, the Office 365 account disappears again.

On Windows 10, when I restart Thunderbird, my Office 365 account disappears. If I try to set up the account again, I get an error "Incoming server already exists". I have tried uninstalling and reinstalling Thunderbird. I can than set up the Office 365 account again (after adding OWL), but as soon as I exit Thunderbird and restart, the Office 365 account disappears again.

การตอบกลับทั้งหมด (1)

more options

If you are using OWL for that account, I suggest you contact the support folk at OWL, as really they are the only ones that can help you.