This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

junk controls and message filter cooperation problem

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

rrlagic
rrlagic
more options

Hello! I have IMAP account on my institution server. I have Junk mail controls enabled, and the rule is to move Junk messages to Junk folder on IMAP server. Also I have number of message filters, which do sorting mail into IMAP folders. These filters have an option be run before of after junk classification.

Problem 1: If I run message filters before junk classification, sorting filter work fine, junk messages get moved to junk folder, however, I get notification that new message arrived, even if that was spam. That is annoying.

Problem 2: If I run message filters after junk classification, messages get marked as junk, but do not move to Junk folder.

Please suggest what else should I check. Thanks

Hello! I have IMAP account on my institution server. I have Junk mail controls enabled, and the rule is to move Junk messages to Junk folder on IMAP server. Also I have number of message filters, which do sorting mail into IMAP folders. These filters have an option be run before of after junk classification. Problem 1: If I run message filters before junk classification, sorting filter work fine, junk messages get moved to junk folder, however, I get notification that new message arrived, even if that was spam. That is annoying. Problem 2: If I run message filters after junk classification, messages get marked as junk, but do not move to Junk folder. Please suggest what else should I check. Thanks

การตอบกลับทั้งหมด (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable email scanning of the Thunderbird folder is a good starting point. IF the anti virus installed add-ons into Thunderbird for spam and scams remove them.

rrlagic
rrlagic เจ้าของคำถาม
more options

Hello! Thanks for suggestion. I have only gContactSync, Lightning, and Provider for Google Calendar as extensions, nothing like antivirus addon.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I said nothing about anti virus addons.